For pet owners

Sometimes, you just want to see they’re okay.

KennelCam gives you a simple way to check in on your pet while they’re staying at a participating boarding kennel.

A private live view for their stay, without needing to download an app.

Bella’s live viewer at Meadowbrook Boarding Kennels

A little reassurance

Leaving them is hard.
Checking in can be simple.

Even when you know your pet is in good hands, it can be difficult not knowing what they’re doing.

A quick look can be enough to see them resting, exploring their accommodation or simply getting on with their day.

KennelCam is designed to make that check-in simple.

Live Meadowbrook Boarding Kennels
Bella in her Garden Suite at Meadowbrook Boarding Kennels
A quiet moment
A calm moment in their accommodation

Made for pet owners

No app to install.
Just a simple way to check in.

If your kennel offers KennelCam, you’ll receive the access you need for your pet’s stay. Open their customer view and check in during the viewing period provided by the kennel.

Your pet’s view

See the camera associated with your pet’s accommodation.

Simple access

Open a customer-facing viewing experience without needing to download an app.

Private to the stay

Your access is intended for your pet’s stay and the camera you’ve been given permission to view.

Ends with the stay

Viewing access ends with the permitted stay period.

Your kennel sets it up

From checking in to checking in on them.

Your kennel handles the setup. You just use the private access they provide during your pet’s stay.

01

Your kennel provides access

Your kennel creates the viewing access for your pet’s stay.

02

Open your pet’s view

Use the access information provided by the kennel to open the customer viewer.

03

Check in during their stay

See the permitted camera view while your access is active.

END

Stay ends

Viewing access ends with it.

Their live view

A window into their stay.

KennelCam shows the customer camera view made available for your pet’s accommodation. What you see will depend on the kennel’s setup and where your pet is staying.

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Bella in her Garden Suite at Meadowbrook Boarding Kennels
Resting in their accommodation
Live
Bella in her Garden Suite at Meadowbrook Boarding Kennels
Enjoying the outdoor run
Live
Bella in her Garden Suite at Meadowbrook Boarding Kennels
Getting on with their day

Camera views and viewing arrangements can vary between kennels. Your pet may not always be in view. They could be out for exercise, with kennel staff or simply elsewhere in their accommodation.

Private customer access

Your view is for your pet’s stay.

KennelCam is designed so customers receive access to the permitted camera for their pet’s stay, rather than access to the kennel’s wider camera system.

The permitted camera

You see the camera view associated with your pet’s stay.

The permitted time

Your kennel determines when customer viewing is available.

The kennel stays in control

Your kennel manages customer access and can end it when required.

When the permitted stay period ends, the customer access ends too.

The moments that matter

Sometimes, seeing them settled is all you needed.

They might be curled up in their bed, watching what’s going on outside or carrying their favourite toy around.

KennelCam doesn’t replace the care and updates your kennel provides. It simply gives you another way to feel connected while your pet is away.

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Bella in her Garden Suite at Meadowbrook Boarding Kennels

Available through your kennel

Ask your kennel about KennelCam.

KennelCam is provided as part of a participating kennel’s customer experience. How viewing is offered, when it’s available and whether it’s included or offered as an extra is decided by the kennel.

If your kennel doesn’t offer KennelCam yet, you can ask them whether customer camera access is something they’d be interested in providing.

Is KennelCam at my kennel?

Questions, answered

Questions pet owners might have.

What is KennelCam?+

KennelCam is a customer viewing experience that participating boarding kennels can use to give pet owners private camera access during their pet’s stay.

Will I be able to see my pet all the time?+

Not necessarily. Your pet may move out of camera view, be out for exercise, be with kennel staff or be elsewhere in their accommodation. Viewing availability can also vary by kennel.

Can I view other cameras at the kennel?+

No. Your customer access is intended for the permitted camera associated with your pet’s stay, not the kennel’s wider camera system.

How do I get access?+

If your kennel offers KennelCam, they’ll provide the access information you need for your pet’s stay.

How long does my access last?+

Customer access is temporary and tied to the viewing period provided by your kennel. It ends rather than becoming permanent access to the kennel’s cameras.

Do I need to download an app?+

No. KennelCam opens in your web browser, so there’s no app to download or CCTV software to learn.

What if my pet isn’t on camera?+

That doesn’t necessarily mean anything is wrong. They may be exercising, with kennel staff, elsewhere in their accommodation or simply outside the camera’s view.

Can I get KennelCam if my kennel doesn’t offer it?+

KennelCam is provided through participating kennels, so the kennel needs to offer the service. You can ask your kennel whether customer camera access is something they’d be interested in providing.

For pet owners

Would you like to check in during their next stay?

Ask your boarding kennel whether they offer KennelCam, or whether customer camera access is something they’d consider.